We know that satisﬁed customers are our future and a large part of our work, 85%, is repeat business. This reﬂects our customers’ conﬁdence in our consistently high levels of safety, quality and service. We pride ourselves on a personalised quality service and our aim is to exceed our customer’s expectations - every time.
We endeavour to maintain our stringent safety culture and through our continuous investment in training and development have maintained and retained an exceptionally highly skilled workforce and management team. Our total staff retention rate is 97%.
We will uphold our reputation amongst our clients by providing a best value service and constantly strive to adopt best practice methods. Our enthusiastic approach and personal touch shall not wane throughout our gradual expansion plans.